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GOVERNMENT OF JHARKHAND
DEPARTMENT OF HEALTH, MEDICAL EDUCATION & FAMILY WELFARE
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Government Emblem

Department of Health, Medical
Education and Family Welfare

Government of Jharkhand

National Health Mission Swastha Jharkhand
Health Helpline Center
Healthcare Support
Toll Free No:-104 (24x7 Medical Helpline)

Welcome to the 104 Health Helpline!

We are here to provide you with reliable and accessible healthcare support whenever you need it. Our dedicated team of trained paramedics and nurses is available round the clock, ready to assist you with non-emergency medical advice and assistance.

At the 104 Health Helpline, we understand that your health concerns are important to you. That's why our primary goal is to offer accurate and timely guidance, empowering you to make informed decisions about your well-being.

Our Leadership

Mr. Hemant Soren

Mr. Hemant Soren

Hon'ble Chief Minister, GoJ

Dr. Irfan Ansari

Dr. Irfan Ansari

Hon'ble Minister, Department of Health, Medical Education and Family Welfare, GoJ

Shri Prataprao Jadhav

Mr. Ajoy Kumar Singh, IAS

Additional Chief Secretary, Department of Health, Medical Education and Family Welfare, GoJ

Shri Banna Gupta

Mr. Shashi Prakash Jha, IAS

MD, NHM
Jharkhand, Ranchi.

Helpline Statistics & Insights

+12%
2,809
समस्त शिकायतें
80.4%
2,259
बंद शिकायतें
24x7
2,65,365
प्राप्त इन्क्वायरी
Input
1,158
सुझाव
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Success Story
Emergency Response
Emergency Medical Support
Quick medical assistance and paramedic guidance provided to remote rural areas instantly.
Maternal Healthcare
Maternal & Child Health Care
Successful tele-counseling and emergency ambulance tracking for expecting mothers.
Grievance Resolution
Timely Grievance Redressal
Over 80% patient grievances successfully resolved within 24 hours across Jharkhand.
24/7 Helpline Outreach
24x7 Helpline Outreach
Connecting thousands of rural households with expert doctors through telemedicine.

24×7 free Health Support

Medical advice from trained doctors over the phone
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Recent Subject

100 - Point Assessment Framework

100 - Point Assessment Framework

National Health Mission Jharkhand Progress Report

104 Call Center Emergency Handling SOP

Healthcare Services Expansion Guidelines

Framework for Remote Health Advisory

Deployment of Paramedics & Staff

Healthcare Services Expansion Guidelines

Framework for Remote Health Advisory

Deployment of Paramedics & Staff

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